Web3Auth Status

Web3Auth Status

Sep 14, 2024

Web3Auth Scheduled Maintenance Alert - September 14, 2024

    Resolved

    • What: Scheduled maintenance, possible login service degradation in some regions
    • When: Saturday, 14th September 2024, 2:00 PM - 2:15 PM SGT
    • Duration: 15 minutes
    • Action Required: None, but be aware of potential brief slowdowns

    More detail on Web3Auth Scheduled Maintenance Alert - September 14, 2024

    Sep 10, 2024

    Issue with AWS Network

      Resolved

      We are investigating Internet connectivity issue outside of the AWS network, which may be impacting connectivity between some customer networks in APAC region to US-EAST-1. Connectivity to instances and services within the Region is not impacted by the event.

      Jun 17, 2024

      New user registrations success rate degraded in Europe region

      • Login Service

      Monitoring

      In last 1 hour, We noticed a sudden huge traffic spike in europe region which triggered rate limit errors for some of the new users in europe region. Our systems are usually autoscalable but some services like distributed key generation takes some time to auto scale, we identified the spike and manually scaled it up. System seems to be back to normal now.

      Old users were not impacted in this outage.